Order Processing
Due to high order volume, please allow 3–5 business days for order processing after payment has been received.
ACH payments are typically received by us the following business day. Crypto payments are typically received the same day. Once your payment has been received, your order will begin processing.
All peptides are shipped in lyophilized, unreconstituted form. This dry powder form is designed to remain stable during standard shipping transit when kept sealed, dry.
After your order ships, delivery typically takes 2 business days via FedEx 2Day. Once your order has shipped, you will receive tracking information by email.
Over the next few weeks, we will be working toward a 24-hour order turnaround time and plan to offer additional expedited shipping options, including overnight and next-day delivery.
Thank you for your patience and understanding as we continue improving our fulfillment process. If you have any questions, please feel free to email us at service@quantpeptidesmail.com. Our customer support team is here to help, and you can expect a response within 24 business hours.
Shipping & Delivery
CURRENTLY SHIPPING WITHIN THE USA ONLY.
Shipping is $7.99 per item. Once your order has been processed and shipped, delivery typically takes 2 business days via FedEx 2Day.
You will receive tracking information by email as soon as your order has shipped. Please allow time for the carrier tracking system to update after your tracking number is issued.
Please note that delivery times may vary due to carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Privacy & Security
When you submit an order through our website, your information is protected using secure SSL encryption technology.
We take your privacy seriously and are committed to keeping your personal and order information secure and confidential. Your information will only be used to process and fulfill your order, provide customer support, and communicate with you regarding your purchase.
We do not sell, share, or release your personal or order information to third parties, except when necessary to complete your order, comply with legal requirements, or operate our business securely.
Returns & Replacements
Due to the regulated nature of our products, returns are not accepted.
However, if your order is shipped incorrectly or you receive items that do not match your original order, please contact us by email right away. Once the issue is reviewed and confirmed, we will issue a replacement for the incorrect or missing items from your original order.
Ordering
You may place an order with QuantPeptides™ 24 hours a day, 7 days a week through our secure website.
Once your order has been submitted, approved, and payment has been received, your order will begin processing. After processing is complete, your items will be carefully packaged and shipped through a reputable carrier, such as FedEx.
Once your order has shipped, you will receive tracking information by email.
Payment, Pricing & Promotions
We currently accept ACH and Cryptocurrency payments.
ACH payments are typically received by us the following business day. Cryptocurrency payments are typically received the same day. Once payment has been received, your order will begin processing.
We offer both individual pricing and wholesale bulk pricing. Quantity discounts may be available on select product pages.
For large bulk orders, custom pricing, or wholesale inquiries, please contact us by email at service@quantpeptidesmail.com. Our team will be happy to assist you with pricing, availability, and order details.
Feel free to contact us at service@quantpeptidesmail.com
Anti-Money Laundering Policy
Quant Peptides is committed to preventing fraud, money laundering, terrorist financing, and other unlawful financial activity.
Our business operates as an online e-commerce retailer selling research-use-only laboratory products and related supplies. We do not operate as a money transmitter, exchange, financial institution, or crypto trading platform. Payments are processed only through approved third-party payment providers, including ACH and cryptocurrency payment processors.
We rely on our payment providers to conduct their required KYC, AML screening, sanctions screening, transaction monitoring, and fraud-prevention procedures. In addition, our business reviews orders for suspicious or unusual activity, including inconsistent customer information, unusual order patterns, high-risk payment behavior, chargeback or fraud indicators, or transactions that appear inconsistent with our business model.
We reserve the right to cancel, refuse, refund, or hold any order that appears fraudulent, suspicious, unlawful, non-compliant, or inconsistent with our policies. We may request additional information from customers when needed to verify an order.
We do not knowingly accept payments connected to illegal activity, sanctioned persons, sanctioned jurisdictions, money laundering, terrorist financing, fraud, or prohibited transactions.
This policy will be reviewed periodically and updated as needed based on changes to our business, payment providers, or applicable compliance requirements.
As part of our AML controls, Quant Peptides maintains customer acceptance restrictions, reviews orders for unusual or suspicious activity, assesses transaction risk based on order details and payment behavior, and reserves the right to hold, cancel, refund, or refuse transactions that appear fraudulent, restricted, prohibited, or inconsistent with our policies. We rely on approved third-party payment providers to perform applicable KYC, AML, sanctions screening, fraud-prevention checks, and transaction monitoring related to their payment services. Customers must use our products only for lawful research-use purposes and may not place orders connected to sanctioned persons, sanctioned jurisdictions, fraud, money laundering, terrorist financing, or other prohibited activity.
Sanctions Policy
Quant Peptides is committed to complying with applicable sanctions laws and maintaining responsible business practices.
We do not knowingly accept orders, payments, or business from individuals, companies, countries, regions, or entities subject to U.S. sanctions or other applicable trade restrictions.
Payments are processed through approved third-party payment providers, which may conduct sanctions screening, transaction monitoring, fraud-prevention reviews, and other compliance checks.
Quant Peptides reserves the right to review, hold, cancel, refund, or refuse any order that appears suspicious, prohibited, restricted, fraudulent, or inconsistent with our policies. We may request additional information when necessary to verify an order.
We do not knowingly conduct business involving sanctioned persons, sanctioned entities, sanctioned jurisdictions, money laundering, terrorist financing, fraud, or other prohibited activity.
This policy may be reviewed and updated periodically as needed.
Viewing Orders
During checkout, you may choose to create an account or check out as a guest.
Creating an account is optional, but recommended. Registration is quick and allows you to view your order status, update your account information, access past orders, and make future checkouts faster.
If you prefer not to create an account, you may complete your purchase as a guest. If you have any questions about your order status after checking out as a guest, please email us for assistance.
Satisfaction Guaranteed
We are committed to providing outstanding quality, reliable service, and a positive customer experience.
If you have any questions, concerns, or issues regarding your order or our service, please contact us. Our team is here to help, and we make every effort to respond to all questions and inquiries in a timely manner.
